It was 15 mins past six and me was rushing to office. On the way, me was supposed to collect a new mobile for my brother that was ordered a few days back. Me needed to give my mobile for repair too. For the last two weeks, it has been acting real funny and weird. The mobile goes to the headset mode on it’s own and a headset has to be connected each time me make or receive calls. That’s not it; the weirdest part is when the mobile is left for charging. The moment a charger is connected to the slot, a message appears on the screen “ Charging Alien Battery” !!!!
Now, without a phone, me would feel handicapped. So me decided to use the SIM in the new mob. Swiped my XXXXXXX bank credit card and left the place. The mobile looked cool; but me don’t like Nokia, me a big big fan of Sony Ericsson mobiles. Me walked towards my bike when suddenly, the mobile rang. It was the first call on the new phone and me was very excited. The incoming number was a landline and me had no clue who it was.
Caller : Sir, we are calling from XXXXXX bank.
Me : Ok.
Caller : Sir, did you just swipe your card for Rs. XYZ ?
Me: (Gulp) Yes.
Caller : Sir, did you swipe it at ZZZZZ Cellular Service?
Me : (Stopped walking and gulped even more now) . Yes yes. But what is this call regarding ?
Caller : We are just confirming Sir. This is to make sure that your card was with you.
Me : (Feeling delighted at the service). Oh thanks. Bye. (Smiling all the way back to my bike)
Caller : Have a nice day.
Me started my bike while humming a song with a colgate smile. (dumdi dum dumdi dum dumdi dum dumdi ….) Wait a minute ! Did someone just call and tell what me did with my card / money?? oooh nooo, !! Does this mean that my card is monitored, my transactions are recorded??? Whatever happened to the thing called privacy ????? Me have been using cards for a couple of years now and this happened for the first time. Tomorrow, when me buy undergarments or order porn over the net, do me have to go through a similar verification ??????? Me scared now !!!!!
Now, people, is this privacy violation or some sort of soooper customer service ?